Frequently Asked Questions


Getting Started

How do I find a charging station?
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How do I start charging my EV on a Nihaan Energy EV Charging station?
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How do I log in to my account?
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Charging Your EV

Having trouble scanning the QR code?
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Which electric vehicles are compatible with Nihaan Energy’s EV charging stations?
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What are the different types of EV chargers?
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What are the different charging statuses?
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Do I need to reserve a charger in advance?
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How do I end a session on a EV charger?
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Account & Billing

How much does it cost to charge?
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How do I pay for charging?
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How do I get an RFID tag?
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Mobile App

Is the Nihaan Energy App compatible with my phone?
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Contact Support

How do I contact Support?
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